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Frequently Asked Questions


Willow Ridge offers open parking.

Unfortunately, we do not offer furnished apartments.

Willow Ridge offers a package concierge that notifies you upon delivery and allows your packages to be placed in a locker until you are available for retrieval.


Willow Ridge Apartment in Pineville offers a variety of apartment and community amenities, including an internet café, playground, dog park, tennis court, fitness center, cardio studio, four pools, and a hot tub. Visit our Amenities page for more information.

Yes, Willow Ridge is pet-friendly with no breed restrictions. You may have a maximum of two pets. There is a $350 pet fee for one and $500 for two pets, with a monthly pet rent of $20/month per pet. 


Willow Ridge Apartment offers 1- and 2- bedroom apartments in Charlotte, NC. To view current availability, please visit our Floor Plans page.

Yes! Willow Ridge Apartment offers several online services, including paying rent and submitting 24/7 maintenance requests.

The minimum lease term is 3 months.

The application fee is $50 per adult, 18 years of age and older, and a $150 reservation fee. Upon approval, your security deposit can range from $350 to one month's rent. 

We provide many options to pay rent, including online rental payments, money orders, cashier's checks, personal checks, and WIPS payments. 

There is a $25 trash fee; you will also be charged for your water based on your usage.

There are no utilities included in your rent.

Here at Willow Ridge, we require all residents to acquire renters' insurance.

We do not allow any resident to sublet their apartment.


Willow Ridge Apartment is 20-minute drive from Charlotte Douglas International Airport

Yes, a bus stop is located directly across the property, and Charlotte's Blue Line is one exit away. 

The community is located in the Willow Ridge neighborhood.

Public schools in this neighborhood are Smithfield Elementary, Quail Hallow Middle School, and South Mecklenburgh High School.

There is a bike trail about half a mile away!

Nearby grocery stores include but are not limited to Aldi, Food Lion, Fresh Market, Walmart Local Market, Harris Teeter, Lidl, and Target.

Starbucks, Einstien Bagels, Dunkin' Donuts, Amelies French Bakery, Krispy Kreme, and Mean Mug Coffee Company are all located near Willow Ridge. 

Willow Ridge is located .25 from I-485, turning towards Pineville Atrium Health, directly across from Park Place Restaurant.

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